15 Topics
5 Days
75 Sessions
Programme Overview
Training Description
Who Should Attend
- Scrum Masters
- Agile Coaches
- Product Owners
- Project Managers
- Programme Managers
- Team Leaders and Supervisors
- Agile Project Managers
- Business Analysts
- Product Managers
- Change Management Professionals
- Organizational Development Professionals
Session Objectives
- Understand the mindset and principles of a professional facilitator
- Master techniques for facilitating all Scrum events
- Learn to handle conflict and navigate difficult conversations
- Develop skills to foster collaboration and team autonomy
- Use visual tools and techniques for effective communication
- Create a safe and inclusive environment for team interaction
- Master the art of asking powerful and open-ended questions
- Learn to manage time and keep meetings on track
- Help teams inspect and adapt their processes
- Understand the nuances of facilitating distributed teams
About the Course
The course explores facilitation as a powerful skill for helping teams achieve better outcomes without taking ownership of their decisions. Participants will learn how to create collaborative environments, encourage meaningful participation, manage group dynamics, resolve difficult situations, build alignment, and guide teams toward productive outcomes.Through practical exercises, simulations, role plays, case studies, and real-world scenarios, participants will develop a flexible facilitation toolkit that can be applied to Scrum events, workshops, retrospectives, planning sessions, stakeholder meetings, conflict situations, and organizational change initiatives.
Curriculum & Topics
15 Topics | 75 Sessions
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Workshop 1.1:
What is professional facilitation?
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Workshop 1.2:
The role of the facilitator vs. the leader
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Workshop 1.3:
Core principles and mindset of a great facilitator
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Workshop 1.4:
The importance of impartiality and neutrality
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Workshop 1.5:
Building trust and rapport with the team
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Workshop 2.1:
Understanding the purpose of Sprint Planning
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Workshop 2.2:
Techniques for helping the team define a Sprint Goal
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Workshop 2.3:
Guiding the team through backlog refinement
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Workshop 2.4:
Facilitating the creation of the Sprint Backlog
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Workshop 2.5:
Handling common challenges in Sprint Planning
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Workshop 3.1:
The importance of the Daily Scrum as a team-owned event
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Workshop 3.2:
Techniques for keeping the Daily Scrum focused and efficient
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Workshop 3.3:
The role of the facilitator in resolving impediments
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Workshop 3.4:
Fostering a culture of accountability and transparency
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Workshop 3.5:
Visual techniques for tracking progress
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Workshop 4.1:
Understanding the purpose and format of the Sprint Review
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Workshop 4.2:
Techniques for preparing the team and stakeholders
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Workshop 4.3:
Guiding the team in demonstrating the Increment
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Workshop 4.4:
Facilitating effective feedback and discussion
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Workshop 4.5:
Handling difficult conversations with stakeholders
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Workshop 5.1:
The importance of the Sprint Retrospective for continuous improvement
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Workshop 5.2:
Setting the stage and creating a safe environment
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Workshop 5.3:
Techniques for gathering data and generating insights
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Workshop 5.4:
Guiding the team in creating an action plan
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Workshop 5.5:
The role of the facilitator in driving change
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Workshop 6.1:
Techniques for managing conflict and disagreement
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Workshop 6.2:
Handling disengaged or silent participants
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Workshop 6.3:
Addressing team members who dominate conversations
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Workshop 6.4:
Dealing with resistance to change
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Workshop 6.5:
The importance of self-awareness and emotional intelligence
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Workshop 7.1:
The power of open-ended and powerful questions
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Workshop 7.2:
Using questions to stimulate critical thinking
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Workshop 7.3:
Techniques for questioning assumptions
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Workshop 7.4:
Guiding the team to find their own solutions
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Workshop 7.5:
The importance of silence and allowing space for thought
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Workshop 8.1:
The value of visual communication in Scrum
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Workshop 8.2:
Using whiteboards, sticky notes, and drawing
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Workshop 8.3:
Techniques for creating visual models and diagrams
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Workshop 8.4:
An overview of digital collaboration tools
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Workshop 8.5:
The importance of a visual backlog
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Workshop 9.1:
Building a high-performing, self-organizing team
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Workshop 9.2:
Techniques for encouraging participation and engagement
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Workshop 9.3:
The importance of a shared understanding
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Workshop 9.4:
Facilitating cross-functional collaboration
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Workshop 9.5:
The role of the facilitator in building psychological safety
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Workshop 10.1:
The unique challenges of facilitating virtual meetings
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Workshop 10.2:
Techniques for keeping remote teams engaged
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Workshop 10.3:
Using technology to enable collaboration
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Workshop 10.4:
Best practices for asynchronous communication
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Workshop 10.5:
Overcoming geographical and cultural barriers
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Workshop 11.1:
The difference between facilitating and coaching
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Workshop 11.2:
The role of the facilitator in coaching the team
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Workshop 11.3:
Techniques for helping the team improve their processes
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Workshop 11.4:
Coaching the Product Owner and stakeholders
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Workshop 11.5:
The importance of a coaching mindset
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Workshop 12.1:
Using consensus-building techniques
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Workshop 12.2:
Facilitating decision-making processes
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Workshop 12.3:
Techniques for managing complex topics
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Workshop 12.4:
The role of the facilitator in large group meetings
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Workshop 12.5:
Experimenting with new facilitation methods
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Workshop 13.1:
The importance of preparation and planning
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Workshop 13.2:
Creating a clear agenda and purpose
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Workshop 13.3:
Understanding the goals of each event
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Workshop 13.4:
The role of the facilitator in setting expectations
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Workshop 13.5:
The importance of a "Plan B"
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Workshop 14.1:
Leading a full Sprint simulation
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Workshop 14.2:
Role-playing different scenarios and challenges
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Workshop 14.3:
Receiving peer and instructor feedback
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Workshop 14.4:
Analyzing video recordings of facilitation sessions
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Workshop 14.5:
Creating a personal development plan
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Workshop 15.1:
The importance of ethical behavior as a facilitator
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Workshop 15.2:
Confidentiality and trust
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Workshop 15.3:
The role of the facilitator in upholding Scrum values
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Workshop 15.4:
Continuous learning and self-improvement
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Workshop 15.5:
The importance of a professional demeanor
